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Trevor Fitzgerald

Tag Archives: pricing

September 26, 2011
by Trevor Fitzgerald
3 Comments

Customer support shouldn’t be a premium feature

I’ve noticed a trend on pricing pages where a lot of companies are treating customer service like it’s a feature. The more comprehensive support you want, the more you’ll have to pay. Here’s a typical example. Let’s say there are … Continue reading →

Categories: Uncategorized | Tags: customer service, pricing, startups | Permalink

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